Members can obtain an ATM Card for use with their Savings Account. Use your ATM Card for cash withdrawals, account balance information, or to transfer funds. KCCU offers free ATMs at our main office off of 435 & Eastwood Trfwy, our downtown branch inside City Hall, and inside Kansas City Municipal Court. An ATM is also inside KCMO Health Dept and KCMO Water Dept. You may also access any CO-OP Network ATM for FREE. There are more than 30,000 CO-OP Network FREE ATMs nationwide!
Available with your KCCU Checking Account. The Mastercard Debit Card is smaller than a checkbook, safer than cash and can be used as your ATM Card. You may also access any CO-OP Network ATM for FREE. There are more than 30,000 CO-OP Network FREE ATMs nationwide! When traveling out of the state, please notify the credit union so we can alert Card Member Security as to avoid a fraud hold being put on your card. You can contact Card Member Security directly at 1.888.241.2440 to verify transactions or check for suspected fraud.
We offer both VISA Gift Cards and Travel Cards to suit your personal needs. Great for birthdays, holidays, college students or vacation – especially traveling abroad. Our Travel Cards are Reloadable.
ATM & Debit Cards
All cards are free with your account. If lost or damaged, there is a $10 fee to order a replacement card.
To report your card lost or stolen after business hours, call 1.888.241.2510.
As part of our continuing effort to bring the best technology and service to our members, we at Kansas City Credit Union have a Fraud Detection and Notification System. This system will provide more immediate attention to notify our members faster when fraud is suspected. The notification portion of the system includes a state-of-the-art automated assistant to help our members review transactions and confirm their spending activity on Debit Cards.
If you receive a notification call from our automated assistant, whom we have nick-named “JILL”, please work with her to answer questions regarding recent card activity. Please also be aware that our Card Member Security team that provides fraud alert management is available 24 hours per day, 7 days per week should you need assistance from a live agent.
If suspicious transactions are identified as fraudulent, calls will be transferred to our outstanding member support team at Card Member Security to help you take the necessary precautions to protect your cards and related accounts. If the recent activity is legitimate, members will be able to close the case with the phone attendant using their phone/cell.